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Schedule an Appointment

We are here to listen and will reach out to you as soon as possible.

Whether you're shopping for yourself or that special someone, our Personal Jewelers will expertly guide you through the process of selecting the perfect piece.

FREQUENTLY ASKED QUESTIONS

Silver pieces start from $300, while 18k gold pieces begin at $900. Pricing varies depending on design complexity, labor, and materials, and does not include gemstones.

• Simpler designs typically take 3-4 weeks
• More complex designs require at least 6 weeks

Yes, we have a limited collection of ready-made pieces that tend to sell quickly. We recommend visiting our store to view current inventory.

The amount of pure precious metal varies by design but typically starts from 3 grams.

• Yes, you can purchase and pay online via credit card
• Most pieces are customized
• For overseas shipping, please contact us directly for specific rates

Our newer pieces are primarily displayed in-store. We recommend contacting us directly for the most current gemstone images.

• Yes, we offer remodeling services
• Fair pricing based on labor, materials, and design
• Transparent cost breakdown

• Engagement and proposal rings: One free size change
• Free polishing within 6 months
• No warranty for damage from usual wear
• All assessments and inspections are done in-house

Yes, we serve international clients. However, you'll need to contact us directly regarding:
• Shipping insurance
• Specific country taxation

Due to the nature of precious metals and stones, we do not offer refunds. Specific terms and conditions apply, particularly for customized pieces.

Telephone: +65 8847 4808

WhatsApp: +65 8847 4808

Email: enquiry@autium.sg

Size Guides

When you purchase from us, we hope to customise the right size for you. The right size should not be too loose or too tight. Before purchase, please refer to our sizing guides here to determine your size for rings, bracelets, and necklaces.

Under the product in your cart, you will find a note box where you can also request for the size that you want. After transaction is made, our designer will reach out to you through email or phone number that you provided during checkout to confirm on the final size. 

Please contact us at marketing@autium.sg or +65 8847 4808 for any questions. Refer to our size exchange policy here.